Shipping policy

Please allow up to 3 business days for order processing. All orders are prepared by hand in the order we receive them. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Torrefazione Gennaro or other parties as an estimate. We will ship your product as it becomes available. There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. To modify an order, please contact us ASAP prior to shipping. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.